If there is one thing a real trainer hates to hear it’s, “Wing It”. To a trainer, this means little to no time to prepare, your best will have to do, but all hell will break out if you fail.
As a Training Manager, I never wanted my team to have to wing anything, but sometimes things pop up and we do have to pull things together at the last minute and pray it all works. Real professionals with the right skill sets and competencies can make it happen. Brand new learning professionals without prior experience to draw on will struggle and fall short in the end.
So tell me if you see any reason to have to wing it on any project where you have enough time to prepare? When the entire company knows about an upcoming acquisition of another company 10 months in advance, why are you operating without a training plan?
The new training manager was an excellent trainer at his last job, but lacks strategic experience, and is letting the COO decide when training should happen. Adult Learning Principles tell us that we learn best when we can immediately apply our new skills, so why would you train all the new people 6 months before they use a new system?
From my discussions, “training just needs to happen, it doesn’t matter when.” Even the training manager gave me a blank stare, when I asked them what the learning objectives for each role are, so I asked to see the training plan. A written training plan does not exist. So it is apparent they plan to “Wing-It” on purpose.
The CEO loves to give speeches about the future, and yet the poor guy is clueless as to how dysfunctional his teams are that will impact this acquisition. I’d love a board member to ask him for a copy of all the strategic plans for this acquisition. I’d also love to be a fly on the wall when he is unable to produce any plan for any process.
Will the acquisition go on as planned? Sure it will, because there is no plan! Will employees struggle and suffer? Yes they will, but management does not care, so why do I?