Where Did All the Value Go?


How can you lead a training function for 15 years, and not show the value to continue this function? Can you even imagine the utter disaster a training department would have to be in for management to eliminate the head of training after 15 years on the job with most of the staff included? I’d want to hang my head in shame if this ever happened to me.

Thankfully it never did, because I insisted that everything we did have an outcome that demonstrated our value. I passed on the party planner role for the company, and wouldn’t have my staff playing the roles of caterer or diplomatic hosts and tour guides. We were always about building skills that made a return on the investment.

This company is a large financial institution that never saw the need to evaluate their training function and the director always kept me at arm’s length from management when it came to The Training Physical. Well, duh, now I know why!

So this guy is out of work, in this late 50’s with a track record that screams never put him in charge of training again. Time for a new career, with less at stake my friend.

Now what boggles my mind even more is that senior management has not changed much in quite some time. I figured that there had to have been some new people that added accountability to the company, and so I was eager to see who had been hired at that level in the past few years and didn’t see anyone that fit that description. That would have at least explained how 15 years seemingly went by without a word until recently. So where did all the value go?

My guess is the bottom line numbers are getting worse or not improving much and it was time to eliminate expenses. First thing to go is usually training because although we know it serves a purpose it is hard to identify how much it saves or earns the company, so hack, it gets removed.

I feel for this guy trying to find work at his age because, hello, age discrimination is alive and well. However, I am not upset that this company finally woke up and took the first steps toward fixing their training function!


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